I know the time when the users are getting 'reconnecting' but I can't find evidence of this in Event Viewer. I'm currently looking in Application and Service Logs > Microsoft > Windows > Terminalservices - Gateway > Operational' (This is on the gateway server). I've tried a lot of troubleshooting steps but I can't find any event viewer logs when this 'reconnecting' happens. The data center where the servers are located has a solid internet connection. It is not an Internet issue because it is happening from all our remote offices. Users accessing via RDP (and this is via the RD Gateway to one of our multiple servers OR just directly connecting to a specific server via IP address), will get regular freezes or 'Reconnecting' messages which then load back up the session after 5-20 seconds. We are having an issue that arrives and then goes away by itself each day for the last week.
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